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frequently asked questions

How can I book your facility?
Simply fill in and submit booking form. We'll respond confirming time availability and asking for additional details, if necessary

How can I make a booking for less than 2 working days ahead?
Please call +44 207 236 8686 to confirm availability.

How do I pay?
We ask new clients to fill in a payment form, where you can choose to either pay by credit/debit card or by an invoice. Detailed receipt / invoice is emailed to you at the end of your meeting

Can your facility be used for a remote job interview?
Yes. Many of the meetings at the facility are job interviews. More>

Can you facility be used for court proceedings?
Yes. We hold many successful links with courts abroad.

Can my meeting be recorded?
Yes, we can record your meeting on a DVD for a one-off £20 fee

Can you invoice the company which will be interviewing me?
Yes, just ask them to submit a booking and payment forms for you.

What are your opening hours?
The bookings can be made for any time, including weekends and holidays, although our normal working hours are 9am - 6pm

Do I need to have any specific knowledge to use your facility?
No, simply turn up and the technician will do the rest.

How do I access your facility in out of office hours?
Come to Bridge House not earlier than 30 minutes before your meeting and ring 1 on the intercom. In case of any problems please ring +44 (0) 207 236 8686

Can I present my documents on the screen?
Yes, you can do it from a document camera of directly from your laptop for a one-off £20 fee. Let us know in advance

What if my meeting runs overtime?
You will be able to continue as long as the time is not booked. However, to ensure the meeting can last as long as you need we recommend reserving the time in advance



Will you charge for 1 hours if I run over by 10 minutes?
No, we will charge additional time in 15 minute intervals

How can I arrange a test call?
Our system is left on stand-by when not in use, so remote locations can connect for an unmanned test at any time. Otherwise please ask the remote location to contact us

Do you support IP calls?
We do support IP connection. Please bare in mind that because of its nature, IP connection is not as reliable as ISDN, which we also support

Do I have to behave differently in the videoconferencing meeting?
No, just be natural. Our setup is designed to allow you to concentrate on the meeting and not on the technology

What if my question is not here?
Please email info@bridgesvc.com or call +44 (0) 207 236 8686 and we'll be happy to help you